Health Business Navigators (HBN) is headquartered in Bowling Green, KY. We understand your desire for privacy, and as our valued client we appreciate your patronage and understand the importance of protecting your rights. We hope to address all of your concerns through this list of privacy-related Frequently Asked Questions.
Does HBN collect my IP address? No. The only information we collect is information you give us when purchasing one of our products.
Why does HBN need my personal Information? We use your name, email address, phone number, mailing address to process your order. We keep your information private and do not sell any information about our customers to a third party. This information is stored in a secure database, and is only accessible to HBN employees with proper clearance. We do not sell or give any of your personal information.
Will I receive mail from HBN? Currently, we do not send any email or other communications to our customers, other than communications regarding orders. It is possible that in the future we may begin a customer notification service that would tell customers who have requested to be added to our mailing list information about our special deals and offers. If this comes about, you will always be able to opt-out of receiving future communications from us when you set up your account or by updating your account information.
What are cookies and how do they affect my privacy?
HBN does not currently use or place cookies on your computer, but here is a brief description of what they are. Simply put, a "cookie" is a small file that serves as an identifier stored on your machine. Some sites use cookies to make web shopping easier for you. For instance, when you are ready to purchase an item, you only need to sign-in as opposed to entering all of your account information again. A cookie can also save your password so you do not need to enter it each time you visit our site from your PC.
What if I still do not feel my online transaction is secure? We will be happy to assist you with your purchase over the phone at (270) 782-7272.
Our site does contain links to other websites. HBN is not responsible for the privacy practices or the content of such websites. If you have any additional questions about our privacy practices, please contact us via
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