“We outsourced both our payer contracting and credentialing to HBN, allowing us to tend to other issues as we were leaving a large hospital system.  HBN quickly researched & updated us on our status with all payers.  They got us directly credentialed and contracted, negotiating group agreements with improved rates and language in our initial agreements and positioned us for further improvements in year 2.  HBN’s ContractMaster inventories our agreements and contracted rates for easy reference by the practice and billing company. FeeCreator helps us to see side-by-side rate comparisons and assists in setting our charges. FeeMaster has been utilized to evaluate which agreements need most improvement and in modeling our renegotiation offers. HBN’s staff is responsive, knowledgeable, practical and works cooperatively with us, our billing firm and the payers.”

—Lauren Healy, M.D.
First State Pediatrics

“As a consultant overseeing a practice start up with a very aggressive opening date, I researched firms that specialize in payer contracting and credentialing. I discovered Health Business Navigators (HBN) had earned the distinction of being an MGMA AdminiServe Partner and brought HBN into the project to handle the credentialing and payer contracts. In very short order HBN assessed what needed to be done, proposed and then executed a contracting and credentialing strategy to meet the fast approaching deadline. HBN kept the practice and me in the loop, giving us the peace of mind so that we could focus on other business and clinical issues. HBN also interfaced with other parties, like the billing company, to ensure a seamless start. When it was done, the practice was in-network with all the chosen plans and we had electronic tools created by HBN that allowed us to access all of the agreements and rate schedules. They were incredibly knowledgeable, practical, responsive and their work, and charges for it, were a tremendous value! Choosing HBN helped to make me look good to the client.”

—Diane Lockhart
Insight Management Services LLC