Payer Contracting and Credentialing

Upcoming Conferences and Webinars

payer contracting and credentialing

Look for Penny Noyes presenting at these events

Upcoming Presentations

MGMA Medical Practice Excellence Pathways Conference

May 11-13, 2021 Digital Experience (DX)

Session Date and Time: Wednesday, May 12, 2021, 3:25-4:20pm EST

CON603: Recipe for Success: Mastering 15-Minute Payer Contract Reviews

Content area: Revenue Cycle Management
Intermediate | Traditional | Analysis

Speakers: Penny Noyes, CHC, president, HBN; Amanda Hilbert, director, payer contracting, HBN

Reviewing dozens of pages in old agreements or new proposals might seem daunting, but the key is to take a strategic look. In this session, attendees will learn how to assess a payer agreement, new or proposed, in about 15 minutes. The speaker will highlight key provisions, where you can typically find them, whether a payer can or might change the ugly stuff (or how to manage, if not), and how to jump-start a renegotiation or request for changes. Attendees will learn to quickly identify and assess issues with effective date, initial term, termination without cause, products, amendments, notice and rate exhibit. The session will also include a comprehensive checklist of other provisions to understand in contracting strategy.

This session will provide you with the knowledge to:

  • Outline key provisions needed for a critical payer contract review
  • Examine existing and proposed payer contracts for high-impact provisions
  • Breakdown specific provisions for renegotiation in a payer contract

Learn more and register

Past Presentations

2020 MGMA Financial conference, nashville

March 4–6, 2020

Watch the MGMA and HBN sites for updates on Penny Noyes’ Pre-Conference 6 hour Session on Payer Contracting – Negotiating Like A Pro as well as her concurrent sessions.

MGMA19

October 13–16, 2019
New Orleans

“H10: Commercial Plan Bundled Payments: A Year Later”

Tuesday, October 15 — 11:30am–12:30pm 

Credits: ACMPE Credit: 1 | AACP Credit: 1.00 Core A, CPCO and CPMA | ACHE Credit: 1 | CME: 1 | CNE Credit: 1.00 | CPE Credit: 1.2 | CEU Credit: 1 Financial Management

Before leaping into building bundled payment programs, providers need to think beyond their delivery system and think like a payer as they take on risks associated with these programs. With 18 years on a payer side of the industry, the speaker will outline key considerations for bundled payment programs: provider types, timelines for the start and finish of services in the bundle, choosing prospective or retrospective payments, how claims will be submitted, underwriting, risk adjustments and more. In addition to the recap, the speaker will cover current findings, obstacles and wins to help attendees gauge whether they want to enter this arena, or what to expect if they already have.

This session will provide you with the knowledge to:

  • Analyze the services and timeline to include in a bundled payment program
  • Calculate the scope of the financial risk of the “bundler”
  • Breakdown the practical issues surrounding communication, claims submission and payment disbursement to bundle parties

Learn more

Pacific Northwest MGMA

May 8-10, 2019
Hotel Murano and the Greater Tacoma Convention Center

Preconference W2: Payer Contracting—Fee for Service and Value Based Negotiations—Tips, Techniques, & Language

Wednesday, May 8 — 1pm–4:15pm

1A: Payer Contracts Assessment and Renegotiation—Getting Started

Thursday, May 9 — 10:00am–11:15am

2A: Analyzing a Payer Offer and Modeling Counter Offers

Thursday, May 9 —11:25am–12:25pm

3A: Weird Stuff in Payer Agreements, Why it’s In There and What To Do About It

Thursday, May 9 —3:45pm–5pm

Learn more

MGMA Online Payer Contracting Three-part webinar + reflections & takeaways

November 13–14, 2019

By HBN’s Penny Noyes and her colleagues Doral Jacobson and Nate Moore, aka “The Three Musketeers.”
 
Part I: Gathering and Analyzing Your Contracts — Presented by HBN’s Penny Noyes
Nov. 13, 2019, 12:00-2:00 pm ET (11:00 am CT, 10:00 am MT, 9:00 am PT)
 
Part II: Articulating Practice Value, Developing Contract Proposals and Building a Go-Forward Strategy — Doral Jacobson
Nov. 13, 2019, 2:30-4:30 pm ET (1:30 pm CT, 12:30 pm MT, 11:30 am PT)
 
Part III: Establishing a Contract Monitoring and Evaluation Process — Nate Moore
Nov. 14, 2019, 12:00-2:00 pm ET (11:00 am CT, 10:00 am MT, 9:00 am PT)
 
Part IV: Closing Session — Reflections and Takeaways — 3 Presenters Panel including HBN’s Penny Noyes
Nov. 14, 2019, 2:00-2:15 pm ET (1:00 pm CT, 12:00 pm MT, 11:00 am PT)

Learn more

Society of OMS Administrators 2019 Annual Conference

April 7 – April 10, 2019
Savannah, GA

Title coming!

Monday, April 8 — Time TBD

Learn more

MO MGMA Osage Beach

April 10-12, 2019
Margaritaville Lake Resort • Osage Beach, MO

“Value Based: Overview, Agreement Terms & Validating Your Report Card & Bonus”

Thursday, April 11 — 11:15am–12:15pm and 1:15–2:30pm

Learn more

MGMA 19 | The Financial Conference

March 3-5, 2019
Las Vegas, NV

2 SESSIONS

“PRE101: The Payer Contracting Process: Negotiating and Managing Like a Pro”

Sunday, March 3 — 8:30am – 3:00pm

“CON501: Avoid Denials Related to Credentialing & Product Participation”

Monday, March 4 — 2:15pm–3:15pm

Strategies & Methods to accelerate reimbursement webinar

December 3, 2019 — 1:00 pm ET
(12:00 pm CT, 11:00 am MT, 10:00 am PT)

Presenters: Healthstream’s Cheryl Cisneros and Dawn Anderson accompanied by HBN’s Penny Noyes

This webinar is eligible for ACMPE, ACHE (live only), CPE (live only) and CEU credit. This webinar will be made available as a recording.

Does your organization struggle with reimbursement time frames? Payment delays can affect many outcomes of your medical practice, such as patient satisfaction and administrative efficiency. In this webinar, learn how you can develop strategic plans to overcome reimbursement complexities and identify new workflow processes that will benefit your patients and meet regulatory requirements.

In addition, attendees will gain invaluable metrics that reflect outcomes and opportunities for improvement. This webinar will also highlight a customer-focused case study that applies the principles discussed.

This 60-minute webinar will provide you with the knowledge to:

  • Establish strategic plans to address provider enrollment industry challenges
  • Assess how to decrease enrollment time frames that impact your organization’s ROI
  • Evaluate metrics that will help you create an enrollment  dashboard that communicates outcomes and provides opportunities for improvement

Learn more

Thrive18 Verity National User Group

November 7–8, 2018
New Orleans, LA

Payer Contracting Session

Wednesday, Nov. 7 — 2:15 pm – 3:15 pm

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MGMA18 Annual Conference

September 30–October 3, 2018
Boston, MA

“Think Like a Payer: Building and Negotiating Bundled Payment Programs

Monday, Oct. 1 — 11:00 am – 12:00 pm

Credits available:

ACMPE Credit: 1  |  AAPC Credit: 1  Core A  |  ACHE Credit: 1  |  CME Credit: 1  |  CNE Credit: 1  |  CPE Credit: 1.2  |  CEU Credit: 1

Learn more

OR Manager Conference

October 9, 2018
McLean, VA

“Steer Outpatient Business to your Facility”

Tuesday, Oct. 9 — 10:30 am – 11:45 am

Learn more

MGMA Online Payer Contracting Webinar

November 6 & 7, 2018 

On-Demand webinar now available.

Access Webinar

Presenter

Meet Penny Noyes

Penny Noyes

President & CEO

Penny Noyes brings four decades of healthcare-related experience to medical practices on both the payer/MCO and provider sides of the industry.